http://jobs.aston.ac.uk/Vacancies.aspx?cat=571&type=6 Latest job vacancies at Aston http://jobs.aston.ac.uk/rss/click.aspx?ref=R130138 http://jobs.aston.ac.uk/rss/click.aspx?ref=R130138 Category: Managerial & Professional | Group: Chief Operating Officer | Closing Date: 05 Jun 2013 | Aston University is seeking to appoint an Advice Zone Team Leader to manage the senior immigration and generalist advisers in the Hub Advice Zone.  Reporting to the Director of the Hub, Counselling & Disability Support, you will ensure the smooth and effective work of the team and respond promptly to urgent situations and changes in student demand whilst carrying your own caseload. You will be expected to spend around 40% of your time on personal casework with the remaining time spent on management issues. This post is a management role within Student Services; a role which demands and supports a high performance staff culture and initiates change. You will Lead on the development and enhancement of advice at Aston University. Have overall responsibility for the advice team’s service and be able to demonstrate strong, sensitive leadership skills. Advise the University on strategic development initiatives and inclusive practices to ensure our students receive a quality service in which the student experience and student satisfaction are paramount. Have responsibility for part of the Hub budget The University prides itself on its diversity and currently around 30% of its students are recruited from the EU or from overseas. The 2012 internal Student Satisfaction Survey ranked the Hub in the top three most highly rated Aston services.  Demand for immigration advice dominates the team’s work. In 2011-2012, the team opened 1,801 immigration cases, 599 student finance cases and 199 academic advice cases. Previous applicants for this role need not apply. Please visit our website http://www.aston.ac.uk/jobs for further information and to apply online. If you do not have access to the internet telephone 0121-204-4500 and leave your name and address quoting reference number: R130138. Aston University is committed to disability equality and is a Positive about Disabled People Symbol User.   Managerial & Professional Tue, 14 May 2013 00:00:00 GMT