This management Knowledge Transfer Partnership (mKTP) aims to develop, test, and embed a new rigorous evaluation framework to support decision-making and assess the effectiveness of service design, delivery and workforce planning for Birmingham Community Healthcare NHS Foundation Trust (BCHC) so that its Community Care Collaborative (CCC) partnership model can improve patient experience and outcomes through the care they receive.
This mKTP will deliver a strategic shift in BCHC's operational model by embedding data-driven decision-making and rigorous service evaluation. The aim is to enable evidence-based service design that improves clinical outcomes and reduces health inequalities, directly supporting the NHS 10-Year Plan.
Candidate Profile:
A minimum MSc in Organisational Psychology or Public Health (or equivalent qualification), with experience of complex project management and mixed-method analysis. Ideally with experience in activities related to community, health and social development.
Skills/experience required include:
Essential for the role:
- Experience of collecting and analysing quantitative and qualitative data.
- Understanding of GDPR and Data Collection policies.
- Strong numerical and analytical skills.
- Understanding of ethical issues and approvals.
Desirable for the role:
- Experience in health-service operations management.
- Experience of systems evaluation.
- Excellent communication/interpersonal skills.
- Experience/knowledge of change management.
Main responsibilities:
- To develop a rigorous Plan-Do-Check-Act (P-D-C-A) evaluation framework for the Community Care Collaborative (CCC) and embed a culture change to adopting a data-driven, integrated approach to implementation and evaluation.
- To complete an audit of implementation activities across the CCC in three localities (one retrospective, one prospective, one control).
- To evaluate integrated care across diverse services, where fragmented data systems and inconsistent metrics hinder analysis.
- To introduce different methods of collecting qualitative data, related to staff and patient experience, including data related to systems mapping/modelling.
- To develop acceptable and feasible strategies for measuring the equity of access to healthcare services delivered within the CCC to ensure adjustments are made to maximise patient access and streamline staff resources.
Personal attributes:
- Strong interpersonal skills to successfully work with a variety of stakeholders ranging from senior NHS management, clinicians, and patients.
- Strong communication and presentation skills in ways that are appropriate for the range of audiences (as above) with whom we will work throughout this project.
- The ability to work within an inter-disciplinary project team.
- Leadership qualities, professional judgement, good self-organisation, and time management skills to deliver agreed milestones and objectives.
- Highly motivated, adaptable and ability to judge when taking the initiative is beneficial.
- Ability to work independently, while maintaining productive and professional team relationships.
- Demonstrate am interest in innovative approaches, adopt new technologies and new data processing methods.
Additional responsibilities:
- Engage in continuous personal and professional development in line with the demands of the role, including undertaking relevant training and development activities to develop themselves and support the development of others.
- Ensure and promote the personal health, safety and wellbeing of staff.
- Carry out duties in a way which promotes fairness in all matters, and which engenders trust.
- Promote equality of opportunity and support diversity and inclusion as well as working to support the University’s environmental sustainability agenda and practices.
Additional Benefits and support:
Career prospects:
60% of our KTP associates are being offered employment by the companies at the end of the KTP.
This is a management Knowledge Transfer Partnership (mKTP) funded by Birmingham Community Healthcare NHS Foundation Trust and Innovate UK.
It is essential you understand how KTP works and the vital role you will play if you secure this position. To learn more please visit: www.aston.ac.uk/ktp
The Company: Birmingham Community Healthcare NHS Foundation Trust (BCHC) are dedicated to delivering high-quality care supporting healthier communities. It provides over 100 NHS services from birth to older years—serving 1.1 million residents in Birmingham and specialist rehabilitation/dental services to 6.5 million people across the West Midlands.
Web page: https://www.bhamcommunity.nhs.uk/
Aston University: You will work in a project team with Professor Rachel Shaw, Dr Megan Jarman, and other academics from Aston University and the Senior Management Team at BCHC, with the support of the IUK’s Knowledge Transfer Adviser.
Location: You will be based at BCHC in Birmingham but will have access to facilities at Aston University in central Birmingham. Some travel across the West Midlands will be required. Flexible working can be arranged.
For informal enquiries about this role please e-mail Professor Rachel Shaw: r.l.shaw@aston.ac.uk.
If you think this isn’t the right opportunity for you, please explore other KTP vacancies across the country: https://www.ktp-uk.org/jobs/
This role is likely to qualify for endorsement under the Endorsed Funder route of the Global Talent visa. This visa is for talented or promising individuals in academia or research in fields such as science, engineering, medicine, social sciences, or humanities.
See the Home Office guidance: https://www.gov.uk/global-talent
It is an Innovate UK requirement that candidates hold a visa or immigration permission to cover the full duration of the contract. The successful candidate is therefore expected to apply for a visa as necessary in line with their contract duration.
This role is likely to qualify for endorsement under the Endorsed Funder route of the Global Talent visa. This visa is for talented or promising individuals in academia or research in fields such as science, engineering, medicine, social sciences, or humanities.
See the Home Office guidance: https://www.gov.uk/global-talent
It is an Innovate UK requirement that candidates hold a visa or immigration permission to cover the full duration of the contract. The successful candidate is therefore expected to apply for a visa as necessary in line with their contract duration.