The successful applicant will lead research growth, and contribute to a positive and supportive student experience, as well as building greater external engagement in Civil Engineering and related areas. We particularly welcome applicants whose expertise complements existing departmental strengths and who can connect Civil Engineering with the challenges facing the West Midlands, including infrastructure renewal, brownfield regeneration, safe & resilient transport networks, sustainable construction, ground risk, climate adaptation and the transition to net zero. We are particularly interested in candidates who can provide strategic academic leadership to translate interdisciplinary research excellence into externally funded programmes, impactful partnerships and measurable benefits for the region’s infrastructure, economy and communities.  Whilst the fit of the candidates’ expertise to the department’s current strengths and future vision is important, we are particularly interested in candidates who will provide inclusive & effective research leadership across the department.

We place a strong emphasis on team-working, collaboration, collegiality, student opportunity and making a tangible contribution to the School, University and wider community. The successful candidate will be expected to build constructive relationships with students, colleagues, professional bodies, employers, local authorities, consultancies and other regional stakeholders. A key aspect of the role will be to help establish Aston University as a regional hub for Civil Engineering knowledge, skills and innovation. This includes working with stakeholders to create authentic learning experiences and new pathways into civil and geotechnical engineering for students across the region.

For informal enquiries about the role, please contact Dr Lucy Rackliff (L.Rackliff@Aston.ac.uk)

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 31 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here.

This role is likely to qualify for endorsement under the Endorsed Funder route of the Global Talent visa. This visa is for talented or promising individuals in academia or research in fields such as science, engineering, medicine, social sciences, or humanities.

See the Home Office guidance: https://www.gov.uk/global-talent

Closing Date: 14 Dec 2026

Unit: Managerial & Professional

Salary: £68,626 to £106,806 per annum

Working collaboratively with the Director of Aston Professional, Schools and Professional Services, you will provide strategic leadership across the entire apprenticeship journey, from programme development and employer engagement to delivery, assessment and completion. You will help translate changing policy and regulatory expectations into effective systems, clear responsibilities and practical improvements.

You will lead institutional development and continuous improvement of apprenticeship processes, working closely with the Head of Compliance and quality colleagues to strengthen data integrity, funding assurance, Ofsted readiness and evidence-led improvement. You will oversee programme performance, champion effective use of Aptem and related systems, and ensure that apprentice and employer feedback informs action.

As a senior leader, you will build productive relationships with employers and sector partners, support new skills opportunities and work across academic and professional teams to address complex challenges. You will provide leadership and development for apprenticeship staff, promote inclusive practice and support financially sustainable provision. The role also includes leadership responsibilities within Aston Professional’s safeguarding arrangements.

We are looking for someone with substantial experience of higher and/or degree apprenticeships and a strong record of leading apprenticeship quality, compliance, systems or delivery in a complex organisation. You will bring a sophisticated understanding of the apprenticeship policy and regulatory environment, experience of audit or inspection preparation, and the judgement to influence decisions across organisational boundaries.

You will be an effective and collaborative leader, confident working with senior colleagues and employers, interpreting complex requirements and turning strategic priorities into measurable improvements. Strong analytical, communication and people-management skills, together with a commitment to inclusion, quality and continuous improvement, are essential.

If you are motivated by the opportunity to strengthen apprenticeship quality, improve the apprentice and employer journey and help Aston Professional realise its ambitions, we would welcome your application.

 What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here.

This role may meet the requirements for Skilled Worker visa sponsorship.If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting.See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Closing Date: 23 Nov 2026

Unit: Managerial & Professional

Salary: £59,390 to £68,817 per annum

Reporting to the Director of Estates and Capital Development, you will lead multidisciplinary teams and specialist contractors across maintenance, engineering, utilities, grounds and the Estates Helpdesk. Your remit will cover all properties and grounds for which the directorate has maintenance responsibility.

You will oversee planned and reactive maintenance, strengthen compliance assurance and emergency response, and develop costed maintenance and infrastructure investment plans. Working with Capital Projects colleagues, you will provide technical advice and ensure completed assets are ready for operational use.

Improving service quality will be central to the role. You will set clear standards, develop your team and use customer feedback, asset information and digital systems to improve reliability, responsiveness and value. You will also evaluate opportunities for responsible automation and AI where these offer practical benefits.

About you

You will bring:

• Senior leadership experience across building fabric and engineering services within a complex, occupied estate.

• Experience managing statutory compliance, budgets, utilities, specialist contracts, emergency response and business continuity.

• A record of improving customer experience and service performance, including implementing digital systems or automated workflows.

• Inclusive leadership, sound technical judgement and the ability to provide clear risk advice and investment recommendations to senior decision-makers.

• A relevant degree or equivalent professional qualification, substantial relevant experience, appropriate professional membership or equivalent standing, and a recognised health and safety qualification or equivalent demonstrable competence supported by training.

Experience in higher education or another complex operational environment is desirable, as is Chartered or Incorporated professional registration.

You will maintain a visible presence across the estate and participate in the formal out-of-hours on-call rota, including attending campus when required under agreed arrangements.

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here.

Aston University may be able to sponsor those who are already on a Skilled Worker Visa issued before 22 July 2025.  If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting.See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Closing Date: 20 Nov 2026

Unit: Managerial & Professional

Salary: £59,390 to £89,730 per annum

Reporting to the Head of Advice Services, you will manage the Student Centre Assistants and the Centre’s day-to-day operations across in-person, email, telephone and online channels. You will plan staffing and service cover, develop clear procedures, coordinate administrative support for Student Life teams and use service information and student feedback to improve the experience we provide. You will work closely with specialist colleagues, ensuring timely referrals and clear handovers while respecting their responsibilities and reporting lines. 

A key priority will be to lead attainment and ongoing maintenance of the Customer Service Excellence Award for the SSC, embedding evidence-led service standards and continuous improvement in day-to-day delivery. You will use ticketing and case management systems confidently, run reports on service standards and utilisation, and interpret operational data alongside student feedback to shape provision, allocate resources and evaluate improvements. 

Key Responsibilities and Priorities 

• Lead welcoming, accessible and consistent front-line advice, enquiry handling and triage. 
• Manage and develop Student Centre Assistants, setting clear expectations and supporting effective delivery. 
• Plan workloads, rotas and available space to maintain service continuity during absence and peak demand. 
• Agree practical referral, handover and administrative support arrangements with partner teams. 
• Improve procedures, student-facing information and service delivery using feedback and enquiry trends. 
• Lead attainment and maintenance of the Customer Service Excellence Award, coordinating evidence, improvement actions and ongoing review with the Head of Advice Services and relevant partners. 
• Use ticketing and case management systems to maintain reliable service records, run reports on service standards, utilisation and demand, interpret trends and evidence, and translate findings into service provision and measurable improvements. 
• Maintain accurate records and reporting, appropriate confidentiality and clear escalation arrangements. 
• Provide operational health and safety support for the SSC, working with relevant University colleagues.

About You 

You will bring significant staff management or supervisory experience in a fast-paced, customer-facing environment, alongside experience of coordinating service delivery and applying policies and procedures accurately. You will be an organised, collaborative communicator who can handle confidential information and challenging enquiries with tact, maintain clear professional boundaries and support colleagues under pressure. You will understand service processes from the student perspective and use feedback and operational information to make practical improvements. 

You will be educated to graduate level or have equivalent relevant experience, with strong written and administrative skills. You will be data literate and confident using ticketing and case management systems, running reports on service standards and utilisation, checking data quality and interpreting evidence to inform service provision and improvement. You will be able to translate findings into clear recommendations and evaluate the impact of changes. You will bring an evidence-led approach to attaining and maintaining the Customer Service Excellence Award. Experience in Higher or Further Education and a relevant professional qualification would be advantageous but are not essential. Experience of a particular product such as TopDesk is desirable; capability with relevant ticketing and case management systems is a core requirement.

Please visit our website http://www.aston.ac.uk/jobs for further information and to apply online.  

Closing Date: 16 Nov 2026

Unit: Managerial & Professional

Salary: £39,560 to £46,970

Within this vision, the Student Life Directorate plays a central role in assisting students from transition through to successful completion, providing expert guidance on engagement, wellbeing and student success.

We are seeking a Student Wellbeing Case Manager to join Aston University’s Student Life Directorate. 

The role holder will provide expert oversight of complex wellbeing case management, triage coordination, caseload scheduling, risk escalation and defensible practice. This role will suit someone with strong professional judgement, excellent case coordination skills and the ability to maintain safe, consistent and defensible practice in a complex wellbeing environment.

Key Responsibilities and Priorities

• Complex wellbeing, safeguarding and risk-related case oversight
• Triage, allocation, review and escalation processes
• Caseload scheduling and capacity monitoring
• Clear case summaries, recommendations and defensible records
• Calm, professional judgement in urgent, complex and ambiguous situations

About You

• You will hold a relevant professional qualification in mental health, counselling, social work, nursing, psychology, occupational therapy, safeguarding or a related discipline, and have equivalent substantial professional experience.
• You bring significant experience in complex case management, triage, referral or risk-related work.
• You can remain calm and systematic when situations are urgent, sensitive or ambiguous.
• You understand the importance of high-quality records, professional boundaries and timely escalation.
• You can support practitioners and managers through effective oversight of caseloads, capacity and review points.
• You will be confident working within confidentiality, safeguarding, information-sharing and data protection requirements, maintaining accurate and defensible records in a high-accountability wellbeing environment.
• Experience within Higher Education, young adult support, clinical supervision processes, service scheduling or electronic case management systems would be advantageous.

What We Offer

• A dynamic and vibrant campus located within Birmingham city centre, with excellent transport links by bus and train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 25 days’ bookable leave and a further 13 days’ bank holiday and University Closure days.
• Everyday discounts for a range of activities and retailers.
• Great family-friendly policies.
• On-site gym and pool, with discounted staff membership available.

Please complete the full application form, as CVs and cover letters are not visible to the shortlisting panel until after shortlisting has been completed.

This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Closing Date: 30 Nov 2026

Unit: Managerial & Professional

Salary: £38,784 to £46,970 per annum