The post holder will be a key member of the Accounts Receivable team, reporting to the Accounts Receivable (AR) Manager, as an expert in the credit control function, with a specific focus on AR for Aston’s omnichannel partnerships. 

The primary function of the role will be to coordinate the collection of all debts whilst providing advice and guidance to debtors on their settlement. The post holder is responsible for the collection of debts assigned to their direct portfolio, managing ledgers, ensuring timely recovery of income and supporting an excellent student experience, in line with the University’s Commercial Debt Collection and Student Debt Collection policies.

The post holder will positively contribute to the delivery of a consistent, high-quality service, ensuring queries are responded to in a professional and prompt manner. Key stakeholder relationships will need to be managed through liaison with support areas, internal departments and external suppliers, and you will need to be an excellent communicator with proven experience in analytical skills and problem solving.

You will need proven systems experience with strong analytical and problem-solving skills. They will combine strong technical skills with proactive relationship management, working independently to improve processes, resolve complex debt cases and contribute to the continuous development of the Accounts Receivable service. The role also provides operational resilience across the wider team through the delivery of core transactional duties, including sales ledger activity and treasury-related tasks. 

What we offer:

• Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Hybrid working is possible for this role, which means working both on campus and from home depending on the activity. Further information on hybrid working can be found here.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days of bank holiday and University closure days.
• Everyday discounts to a number of activities and retailers.
• Great family-friendly policies.
• On-site gym and pool with discounted staff membership available.
• Further information on our Benefits and Rewards can be found here.

Aston University may be able to sponsor those who are already on a Skilled Worker Visa issued before 22nd July 2025.  If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. 

Please note we are unable to confirm individual eligibility before shortlisting.

See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Closing Date: 23 Jun 2026

Unit: Managerial & Professional

Salary: £38,784 to £46,049 per annum