Aston University is building a bold, data-led approach to alumni relations and philanthropy. We are seeking an outstanding Development Services Manager to lead this transformation—shaping how insight drives decision-making, performance, and long-term impact.

This is a pivotal leadership role within Alumni Relations & Development (ARD), responsible for delivering a high-performing Development Services function that enables fundraising success and strategic growth across the University.

The Role:

You will lead a team delivering analytics, systems and operational excellence—ensuring data and insight actively shape outcomes.

You will:

• Drive a data-led culture, enabling confident, informed decision-making
• Lead analytics, reporting and modelling to identify opportunity and manage risk
• Oversee CRM, data quality and process improvement
• Deliver prospect research and pipeline insight
• Present clear, compelling insight to senior stakeholders
• Ensure robust governance and compliance
• Build strong partnerships across the University

About you:

You will combine analytical expertise, leadership capability and strong judgement, with a track record of turning data into impact.

You will bring:

• Experience with CRM systems and large datasets
• Proven ability to use insight to influence decisions and outcomes
• Experience of prospect research or modelling
• A strong track record of leading and developing others
• Confidence communicating complex information to senior audiences
• The ability to work effectively within governance and regulatory frameworks

Our Approach:

We are interested in how you think and deliver. The application process will focus on evidence-based examples demonstrating how you have used data, improved processes, and delivered measurable impact.

Why Aston:

This is an opportunity to shape a developing function, influence strategy, and deliver meaningful institutional impact within a university committed to social mobility and real-world outcomes.

For an informal chat about the role, please contact: Laura Elliott, Director of Alumni Relations (l.elliott@aston.ac.uk)

This role is subject to satisfactory a basic DBS check.

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here.

This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. 

Please note we are unable to confirm individual eligibility before shortlisting.

See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Closing Date: 01 Aug 2026

Unit: Managerial & Professional

Salary: £38,784 to £46,049 per annum